Q: What can an autodialer do for my business or organization?
A: AutoDialerPlus have some of the best autodialers
on the market, that will allow your business or organization
to automatically handle outgoing as well as incoming calls,
so that you have time to do other things! The autodialer
can make either outbound calls using phone lists, or accept
incoming calls in a variety of ways.
Q: What kind of outbound calls can the autodialer make?
A: There are six different outbound calling scenarios
you can have the autodialer handle:
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1.
Simply deliver a message - Example.
2. Deliver an introductory message, wait for a key to
be pressed, then proceed to deliver the main message.
- Example.
3. Deliver a message, then wait to get a response/keypress
to the message - Example.
4. Deliver a introductory message, then asks up to 10
questions, each to answer with either a voice or touch-tone
response - Example.
5. Deliver a message, then wait for response/keypress
before transferring the call to a live person - Example.
6. Deliver a message, then automatically transfers the
call to a live person - Example. |
Q: In what ways can the autodialer handle incoming calls?
A: The Inbound Automated Attendant can answer your telephone
in a variety of ways to provide information, transfer callers,
or take voice messages:
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1. With only a greeting and message.
2. With a greeting, message, and voice mail.
3. With a greeting and menu choices - Example.
4. With a greeting, menu choices, and voice mail.
5. With a greeting, menu choices, voice mail, and call
transfers - Example.
6. With any other combination of the above options. |
Q: What menu options can I use?
A: Menu options can be 1, 2, 3, 4, 5, 6, 7, 8, 9
and 0.
Q: Can I set up voicemail boxes?
A: You may have up to 10,000 voice mailboxes. Callers
may enter the voice mailbox number (from 1 to 5 digits),
or if they do not know the number, they may search by name
or by listing.
Q: How do I record my messages that I want to have delivered?
A: You may record or listen to greetings, menus,
information, and messages by telephone, or if you have a
sound card (Sound Blaster compatible) in your computer,
you may use a microphone and speaker.
Q: Can I have the Inbound Automated Attendant operate at
the same time as doing Outbound Auto Dialing?
A: Yes, but only if using separate telephone lines.
Q: Can I use a T-1 line with my AutoDialer?
A: Yes, but you must use a board especially made
for T-1 lines. Also, you must use a D4 SF AMI circuit.
Q: What are the minimum system requirements?
A: Computer with Windows 2000 or NT 4.0 (Workstation
or Server) or Windows XP, with 64 megabytes of RAM, 133
megahertz processor, 500 megabytes of hard drive space,
Sound Blaster compatible sound card, Microphone, & Speaker.
Voice Boards require an available IRQ & an ISA or PCI
slot in your computer. For ease of installation & the
best performance, we recommend Windows 2000. (Windows ME
is not compatible.)
Q: What do I get with my autodialer when I purchase it from
AutoDialerPlus?
A: You get: AutoDialerPlus Software on CD ROM &
3.5" diskette, Voice Board, Operating Manual, One Year
Warranty, and up to 3 hours of Telephone Technical Support.
Q: Can I get additional technical support by phone if needed?
A: Yes, additional support is available for $50 per
hour, with 1 hour minimum.
Q:
What is this new DO NOT CALL law and where can I read more
about it?
A: A National Do Not Call Registry will
go into effect on October 1, 2003. It will contain a list
of telephone numbers in the United States that should not
be called by telemarketers. That list will be updated every
3 months. Telephone numbers will remain on the list for
5 years. Click here
to download the full PDF to read more about it.
